SIMPLIFY YOUR PAYMENTS
Managing your payments with Equipment Depot has never been easier. Our secure online payment portal, managed by our partner BillTrust, puts you in control of your billing experience with just a few clicks:
Pay your invoices instantly
Access your complete payment history
Manage all your transactions in one secure place
HOW TO ENROLL
Equipment Depot customers can take the following steps to gain access to our online payment portal:
1. Find Your Account Number
You can find your account number and token code by referencing your last invoice*.
2. Visit the Portal
You can access the payment portal by clicking here.
3. Click on SIGN UP NOW
from the portal home page and enter the necessary information/
*If you can’t find your account number or token code, please contact us for assistance.
FREQUENTLY ASKED QUESTIONS
Q: How can I pay invoices from Equipment Depot?
A: Equipment Depot customers can pay invoices by ACH transfer or credit card through our online payment portal, which is managed by BillTrust. Equipment Depot also accepts payments via mail.
Q: When can I start using the online billing portal?
A: After completing our online enrollment process, you can start submitting online payments immediately.
Q: Can I still pay my invoices by mail?
A: Yes. Equipment Depot still accepts payments via mail. Our online payment portal was created to provide a faster, more secure payment experience for our customers.
Q: How can I access Equipment Depot’s online payment portal to submit a payment?
A: You should have received an email from the team at BillTrust with instructions on how to set up your account. If you did not receive this email, please contact us at ___. You can access the online billing portal by going to XXXX
Q: Can I schedule a recurring payment?
A: Yes. The BillTrust portal accepts recurring payments.
Q: Can multiple people at my company access the portal?
A: Yes. Multiple people can access the company portal.
Q: What forms of payment are accepted through Equipment Depot’s online payment portal?
A: You can pay by ACH payments or by credit card. Please note that all credit card payments include a 3% surcharge fee.
Q: How long will my invoices be stored online?
A: Invoices are stored in our online portal for up to one year. If you need to access invoices outside of this window, contact XXX
Q: Can I download and print my invoices?
A: Yes.
